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Alpine Auto Assist
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Terms of Service

Please read these terms carefully before using our services

Contents

  • Agreement to Terms
  • Our Services
  • Intellectual Property Rights
  • User Representations
  • Prohibited Activities
  • Payment Terms
  • Cancellations and Refunds
  • Limitation of Liability
  • Indemnification
  • Term and Termination
  • Governing Law
  • Dispute Resolution
  • Corrections
  • Contact Us

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Alpine Auto Assist ("we," "us" or "our"), concerning your access to and use of the focaccia-shalfey.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site") and our car pickup services in Calgary (the "Services").

You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Site and/or Services and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason.

We will alert you about any changes by updating the "Last Updated" date of these Terms of Service, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted.

2. Our Services

Alpine Auto Assist provides car pickup and consultation services in Calgary, Alberta. Our Services may include, but are not limited to:

  • Car selection assistance
  • Pre-purchase vehicle inspection
  • Vehicle history verification
  • Negotiation support
  • Paperwork processing
  • Vehicle delivery

Service Limitations

Our Services are subject to the following limitations:

  • Geographical Limitations: We currently only offer our Services within Calgary and surrounding areas.
  • Scheduling: Our Services are subject to appointment availability.
  • Vehicle Types: We may not be able to assist with certain specialty or exotic vehicles.
  • Third-Party Information: Our vehicle history reports rely on information from third-party sources, which we cannot guarantee is complete or accurate.

Service Changes

We reserve the right to withdraw or amend our Services, and any service or material we provide via the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site or Services is unavailable at any time or for any period.

3. Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Alpine Auto Assist, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Service permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

  • Modify copies of any materials from this Site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms of Service, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by Alpine Auto Assist.

4. User Representations

By using the Site or Services, you represent and warrant that:

  • All registration information you submit will be true, accurate, current, and complete.
  • You will maintain the accuracy of such information and promptly update such registration information as necessary.
  • You have the legal capacity and you agree to comply with these Terms of Service.
  • You are not a minor in the jurisdiction in which you reside.
  • You will not access the Site or Services through automated or non-human means, whether through a bot, script or otherwise.
  • You will not use the Site or Services for any illegal or unauthorized purpose.
  • Your use of the Site or Services will not violate any applicable law or regulation.

5. Prohibited Activities

You may not access or use the Site or Services for any purpose other than that for which we make them available. The Site and Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site or Services, you agree not to:

  • Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Site and/or the content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site or Services.
  • Use any information obtained from the Site in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Site or Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Site.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site or Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Sell or otherwise transfer your profile.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
  • Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site or Services to you.
  • Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site or Services.
  • Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site or Services.
  • Use the Site or Services to advertise or offer to sell goods and services.

6. Payment Terms

You agree to pay all fees or charges to your account according to the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. We reserve the right to change our pricing structure at any time, and any such changes will be posted on the Site and will take effect immediately unless otherwise stated.

Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • Electronic funds transfer
  • Other payment methods as indicated on our Site or communicated to you

Billing Cycle

The fees for our Services will be billed as follows:

  • A non-refundable deposit may be required at the time of booking to reserve our Services.
  • The remaining balance is due upon completion of the Service, unless otherwise specified.
  • For certain Services, full payment may be required in advance.

Late Payments

If you fail to pay any fees or charges when due, we may:

  • Charge a late fee of up to 2% per month on any outstanding balance.
  • Suspend or terminate your access to the Services.
  • Refer your account to a collection agency.
  • Report your delinquency to credit bureaus.

You agree to reimburse us for all collection costs and reasonable attorneys' fees incurred in connection with our efforts to collect any unpaid amounts from you.

7. Cancellations and Refunds

Our cancellation and refund policy is as follows:

Service Cancellations

  • Cancellations made 48 hours or more before a scheduled appointment may receive a full refund of any deposit, less a processing fee.
  • Cancellations made less than 48 hours but more than 24 hours before a scheduled appointment may receive a 50% refund of any deposit.
  • Cancellations made less than 24 hours before a scheduled appointment will not be eligible for a refund of the deposit.

Service Dissatisfaction

If you are dissatisfied with our Services, please contact us immediately. We may, at our sole discretion:

  • Offer to remedy the situation.
  • Provide a partial or full refund.
  • Offer credit toward future Services.

All refund requests must be made within 7 days of the Service completion.

Our Right to Cancel

We reserve the right to cancel appointments due to circumstances beyond our control, such as severe weather conditions, staff illness, or other emergencies. In such cases, we will offer to reschedule your appointment or provide a full refund of any deposit.

8. Limitation of Liability

In no event will we, our affiliates or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, Services, any websites linked to it, any content on the Site or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

The foregoing does not affect any liability which cannot be excluded or limited under applicable law.

Vehicle Inspections and Recommendations

While we strive to provide thorough and accurate vehicle inspections and recommendations, we cannot guarantee that we will discover all potential issues with a vehicle. Our inspections are limited to visible and accessible components, and we cannot be held liable for:

  • Hidden defects not discoverable through reasonable inspection.
  • Issues that may develop after our inspection.
  • The future reliability or performance of any vehicle.
  • Inaccuracies in vehicle history reports or other third-party information.

By using our Services, you acknowledge these limitations and agree that the final decision to purchase a vehicle is yours alone.

9. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

  • Your use of the Site or Services.
  • Your breach of these Terms of Service.
  • Any breach of your representations and warranties set forth in these Terms of Service.
  • Your violation of the rights of a third party, including but not limited to intellectual property rights.
  • Any overt harmful act toward any other user of the Site or Services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

10. Term and Termination

These Terms of Service shall remain in full force and effect while you use the Site or Services. Without limiting any other provision of these Terms of Service, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site or Services (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms of Service or of any applicable law or regulation.

We may terminate your use or participation in the Site or Services or delete any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

11. Governing Law

These Terms shall be governed by and defined following the laws of the Province of Alberta and the federal laws of Canada applicable therein. Alpine Auto Assist and yourself irrevocably consent that the courts of Alberta shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Terms.

12. Dispute Resolution

You agree to irrevocably submit all disputes related to Terms or the relationship established by this Agreement to the jurisdiction of the Alberta courts. Alpine Auto Assist shall also maintain the right to bring proceedings as to the substance of the matter in the courts of the country where you reside or, if these Terms are entered into in the course of your trade or profession, the state of your principal place of business.

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Service (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the Canadian Arbitration Association ("CAA") and, where appropriate, the CAA's Supplementary Procedures for Consumer Related Disputes. Your arbitration fees and your share of arbitrator compensation shall be governed by the CAA's rules.

The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so.

Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

13. Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

14. Contact Us

In order to resolve a complaint regarding the Site or Services or to receive further information regarding use of the Site or Services, please contact us at:

Alpine Auto Assist

123 Maple Drive
Calgary, AB T2P 2M3
Canada

Phone: (403) 555-1234

Email: [email protected]

Last Updated: September 15, 2023

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Alpine Auto Assist

Your trusted partner for car pickup services in Calgary. We make vehicle acquisition simple, transparent, and stress-free.

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123 Maple Drive, Calgary, AB T2P 2M3 | (403) 555-1234