Privacy Policy

Introduction

Alpine Auto Assist ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website focaccia-shalfey.com (the "Site") or use our car pickup and consultation services in Calgary (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

This Privacy Policy was created in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Personal Information

We may collect personal information that you provide to us voluntarily when you:

• Register for our services
• Sign up for our newsletter
• Complete contact or request forms
• Request information or assistance
• Participate in surveys or promotions
• Provide feedback

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Mailing address
• Vehicle information (make, model, year, VIN)
• Payment information
• Communication preferences

Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time zone setting
• Pages visited
• Time spent on those pages
• Referring website address
• Other statistics

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

For more information about the cookies we use, please see our Cookie Policy.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Services
• Process and complete transactions
• Send administrative information, such as appointment confirmations, service updates, and security alerts
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Conduct research and analysis to improve our Services
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activity
• Comply with our legal obligations
• Enforce our terms, conditions, and policies

Legal Basis for Processing

We process your personal information based on:

• Your consent
• The necessity to perform a contract with you
• Our legitimate interests
• Compliance with legal obligations

Information Sharing and Disclosure

We may share your personal information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Services
• Protect the personal safety of users of the Services or the public
• Protect against legal liability

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

You have certain rights regarding your personal information. These may include the right to:

• Access and receive a copy of your personal information
• Rectify or update your personal information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Data portability
• Withdraw your consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Unsubscribe from Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link in any email you receive from us, or by contacting us at the information provided below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights regarding your personal information, please contact us at: